Shipping Policy

1. Our Commitment to You

At nuna bubs, your satisfaction is our priority. We gladly offer refunds for unused products returned within 30 days of purchase. Our team works quickly to process orders and provide a smooth, reliable delivery experience.

2. Order Processing

• All orders are processed within 24 hours (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive a shipping confirmation email with tracking details once your order has been dispatched.
• Please allow up to 48 hour
• s for tracking information to become active.

3. Shipping & Delivery

Processing time: 24 hours
Estimated delivery time: 5–8 business days
Shipping rate: $6 flat rate (USA)

• We currently ship across the United States.
• If your order hasn’t arrived within 10 days of your shipping confirmation, please contact us at contact@nunabubs.com with your name and order number, and we’ll assist you promptly.

Contact-free delivery:
All carriers operate a contact-free delivery service, meaning no signature will be required at the door. You can view each carrier’s safety guidelines directly on their website once the parcel is dispatched.

4. Shipping to P.O. Boxes

Some carriers may have limitations regarding shipping to P.O. Boxes. If your order falls under these restrictions, our support team will contact you to arrange an alternative delivery address.

5. Returns & Refunds Policy

We accept returns within 30 days of delivery, provided that:

• The item is unused, in its original condition, and in its original packaging.
• The return shipping cost will be deducted from your refund, except in cases where the product was damaged or incorrect.

Once your return is received and inspected, we will issue a refund to your original payment method. Refunds typically take 5–10 business days to appear, depending on your payment provider.

If your order arrives damaged, please contact us immediately at contact@nunaxbubs.com with your order number and clear photos of the product. Each case will be handled individually to ensure a fair solution.

6. Damaged or Lost Packages

• If a product is lost or arrives damaged, please notify us within 7 days of delivery.
• We will work with our shipping partners to replace or refund your order as quickly as possible.

7. Contact Information

📧 Email: contact@nunaxbubs.com
🏢 Business Address: BUBS STORE LLC, 539 W. Commerce St, Suite 3435, Dallas, TX 75208, United States.

📞: +12029922318

🕐 Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (CST)

8. Legal Notice

nuna bubs is a registered brand. All product descriptions, pricing, and policies are subject to change at any time without prior notice. By purchasing from our website, you agree to our store policies and terms of service.